; Refund Guaranteed Offer Conditions

Refund Guaranteed Offer
Conditions

Refund Guaranteed Offer Conditions

Go on holiday you're covered !

« Refund guaranteed » Offer

Special cancellation/modification conditions valid for holidays until the 28th of October 2024 incl., using the « Refund guaranteed » offer (minimum 7 nights) for accommodation in residences listed below :

SEE LIST OF OUR ESTABLISHMENTS FOR WINTER
SEE LIST OF OUR ESTABLISHMENTS FOR SUMMER

For any cancellation or modification related to the Covid-19 health crisis, affecting a participant in the holiday party and having an impact on the total period of the stay, 100% of the amount paid for accommodation and services will be reimbursed for cancellations made up to the date of arrival, excluding administrative fees, excluding insurance, in the following cases*

  1. Travel restriction (origin or destination)
  2. Border closure (crossed by the client between place of residence and booked holiday destination)
  3. Access to holiday destination prohibited
  4. Travel distance limited (radius of 100km)
  5. National lockdown
  6. Regional lockdown
  7. Departmental lockdown
  8. Local lockdown
  9. Odalys establishment closed

*On presentation of written proof

For establishments not valid for this offer, our general cancellation and/or modifications conditions apply.

For all other cancellations and/or modifications, our general cancellation and/or modifications conditions apply.

To cancel your booking please fill in this form.

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