; Refund Guaranteed Offer Conditions

Refund Guaranteed Offer
Conditions

Refund Guaranteed Offer Conditions

Go on holiday you're covered !

« Refund guaranteed » Offer

Special cancellation/modification conditions valid for bookings made until 15/03/2023 incl., using the « Refund guaranteed » offer (minimum 7 nights) for holidays by the sea and in the countryside between 01/04/2022 and 28/10/2023 incl. and from 06/05 to 28/10/2023 incl. in the mountains in establishments listed :

For any cancellation or modification related to the Covid-19 health crisis, affecting a participant in the holiday party and having an impact on the total period of the stay, 100% of the amount paid for accommodation and services will be reimbursed for cancellations made up to the date of arrival, excluding administrative fees, excluding insurance, in the following cases*

  1. Travel restriction (origin or destination)
  2. Border closure (crossed by the client between place of residence and booked holiday destination)
  3. Access to holiday destination prohibited
  4. Travel distance limited (radius of 100km)
  5. National lockdown
  6. Regional lockdown
  7. Departmental lockdown
  8. Local lockdown
  9. Odalys establishment closed

*On presentation of written proof

For establishments not valid for this offer, our general cancellation and/or modifications conditions apply.

For all other cancellations and/or modifications, our general cancellation and/or modifications conditions apply.

To cancel your booking please fill in this form.

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