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Satisfaction enquiry : 132 000 holidaymakers questioned.


In a constant effort to improve the services offered to its clients, Odalys Vacances has taken measures over the years to upgrade its quality to a maximum.

Odalys therefore carries out an enquiry of its holidaymakers twice a year.
The satisfaction questionnaire you are asked to fill in when you stay with us, allows each person to evaluate the services offered.
During the winter season 2014/2015, 29 499 enquiries were collected, corresponding to over 132 000 holidaymakers who were questioned. Results validated by Maître Massicot, bailiff at La Baule.

Odalys Vacances and You

Would you plan to spend another holiday with Odalys in 2016?


our customers says YES !WINTER
2014/2015

Would you recommend this residence to your friends in 2016?

our customers says YES !WINTER
2014/2015

Your opinion of our Residences

Evolution of results on all our residences


(% of satisfied and very satisfied holiday makers)
evolution

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