Odalys Vacances

Satisfaction enquiry

your opinion is precious

Satisfaction enquiry : 368 000 holidaymakers questioned.

In a constant effort to improve the services offered to its clients, Odalys Vacances has taken measures over the years to upgrade its quality to a maximum.

Odalys therefore carries out an enquiry of its holidaymakers twice a year.
The satisfaction questionnaire you are asked to fill in when you stay with us, allows each person to evaluate the services offered.
In 2011, 81858 enquiries were collected, corresponding to 368 000 holidaymakers who were questioned.

Results validated by Maître Massicot, bailiff at La Baule.

Odalys Vacances and You  top  

Would you plan to spend
another holiday with Odalys in 2012 ?

Percentage of replies : 91,18%

Would you recommend
this residence to your friends in 2012 ?

Percentage of replies : 89,22 %

95,86% of odalys's holidaymakers say YES !
92.93% of odalys's holidaymakers say YES !
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Your opinion of our Residences   top  

Service

Comfort

87,49% excellent
88,11% excellent
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Hospitality

Situation

98,78% excellent
92,84% excellent
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Odalys Evasion, limited company with a capital of 7 500 € - Head office : 20 avenue de l'Opéra, 75001 PARIS
RCS Paris 511 929 739 - N° Intra Communautaire : FR63511929739 - Tour operators (services and accomodation) n° IM075100274
Financial guarantee : "Association Professionnelle de Solidarité du Tourisme" (Professionnal Association for Solidarity in Tourism) (1448180 €)
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